{"id":193429,"date":"2022-11-16T17:09:01","date_gmt":"2022-11-16T22:09:01","guid":{"rendered":"https:\/\/www.cati.com\/?p=193429"},"modified":"2022-11-16T17:09:01","modified_gmt":"2022-11-16T22:09:01","slug":"solidworks-failed-to-obtain-a-computer-identifier","status":"publish","type":"post","link":"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/","title":{"rendered":"SOLIDWORKS Failed to Obtain a Computer Identifier"},"content":{"rendered":"

I had a customer receive an error that SOLIDWORKS<\/a> failed to obtain a computer identifier when launching the tool.<\/p>\n

\"SOLIDWORKS<\/p>\n

This message will appear because SOLIDWORKS License Service (Flexnet)<\/a> cannot resolve the unique computer ID that is generated. It also may have just stopped running. This is a problem when you’re getting a license but it’s not the end of the world. In fact, it\u2019s an easy fix. So, let\u2019s get started.<\/p>\n

How to Fix SOLIDWORKS Failing to Identify a Computer Identifier<\/h2>\n

The first thing you’ll need to do is to navigate to your Windows Services. Click the Microsoft Start button (lower lefthand corner), type \u201cservices\u201d and click Services App.<\/p>\n

\"Graphical<\/p>\n

Scroll down to FlexNet Licensing Service and FlexNet Licensing Service 64. You should notice under Status that neither is listed as running. FlexNet Licensing Service and FlexNet Licensing Service 64 are the tools SOLIDWORKS uses to handle all licensing tied to the product. If the services aren’t running, then we can see issues like “SOLIDWORKS failed to obtain a computer identifier”.<\/p>\n

\"SOLIDWORKS<\/p>\n

Right-click FlexNet Licensing Service and click start.<\/p>\n

\"Right-click<\/p>\n

Do the same for FlexNet Licensing Service 64. Now, both should be running.<\/p>\n

\"Graphical<\/p>\n

At this point, SOLIDWORKS should start without any issues. If you are still receiving errors, be sure to contact technical support<\/a> so that we can get you sorted out.<\/p>\n

I hope you find this helpful. Thanks for reading.<\/p>\n

Have a safe and blessed Thanksgiving.<\/p>\n

Roger Ruffin
\nSr. Application Engineer
\nComputer Aided Technology<\/a><\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

I had a customer receive an error that SOLIDWORKS failed to obtain a computer identifier when launching the tool. This message will appear because SOLIDWORKS License Service (Flexnet) cannot resolve the unique computer ID that is generated. It also may have just stopped running. This is a problem when you’re getting a license but it’s […]<\/p>\n","protected":false},"author":44,"featured_media":193430,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2286,2282,1086],"tags":[1450,1662,42,1295],"class_list":["post-193429","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solidworks-topics","category-general-info","category-solidworks-3d-cad","tag-support","tag-licensing","tag-solidworks-2","tag-error"],"acf":[],"yoast_head":"\nSOLIDWORKS Failed to Obtain a Computer Identifier - Computer Aided Technology<\/title>\n<meta name=\"description\" content=\"You may run into an error "SOLIDWORKS failed to obtain a computer identifier". This is caused when the FlexNet Services aren't running.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SOLIDWORKS Failed to Obtain a Computer Identifier\" \/>\n<meta property=\"og:description\" content=\"You may run into an error "SOLIDWORKS failed to obtain a computer identifier". This is caused when the FlexNet Services aren't running.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/\" \/>\n<meta property=\"og:site_name\" content=\"Computer Aided Technology\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ComputerAidedTechnology\" \/>\n<meta property=\"article:published_time\" content=\"2022-11-16T22:09:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cati.com\/wp-content\/uploads\/2022\/11\/graphical-user-interface-text-application-email-22.png\" \/>\n\t<meta property=\"og:image:width\" content=\"720\" \/>\n\t<meta property=\"og:image:height\" content=\"413\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Roger Ruffin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CATISolidWorks\" \/>\n<meta name=\"twitter:site\" content=\"@CATISolidWorks\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Roger Ruffin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/\"},\"author\":{\"name\":\"Roger Ruffin\",\"@id\":\"https:\/\/www.cati.com\/#\/schema\/person\/6226ee8ad8ef4d59d13c9338eacccb13\"},\"headline\":\"SOLIDWORKS Failed to Obtain a Computer Identifier\",\"datePublished\":\"2022-11-16T22:09:01+00:00\",\"dateModified\":\"2022-11-16T22:09:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/\"},\"wordCount\":253,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.cati.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/#primaryimage\"},\"thumbnailUrl\":\"\/wp-content\/uploads\/2022\/11\/graphical-user-interface-text-application-email-22.png\",\"keywords\":[\"support\",\"Licensing\",\"solidworks\",\"error\"],\"articleSection\":[\"SOLIDWORKS Topics\",\"General Info\",\"SOLIDWORKS 3D CAD\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/\",\"url\":\"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/\",\"name\":\"SOLIDWORKS Failed to Obtain a Computer Identifier - Computer Aided Technology\",\"isPartOf\":{\"@id\":\"https:\/\/www.cati.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/#primaryimage\"},\"thumbnailUrl\":\"\/wp-content\/uploads\/2022\/11\/graphical-user-interface-text-application-email-22.png\",\"datePublished\":\"2022-11-16T22:09:01+00:00\",\"dateModified\":\"2022-11-16T22:09:01+00:00\",\"description\":\"You may run into an error \\\"SOLIDWORKS failed to obtain a computer identifier\\\". This is caused when the FlexNet Services aren't running.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/#primaryimage\",\"url\":\"\/wp-content\/uploads\/2022\/11\/graphical-user-interface-text-application-email-22.png\",\"contentUrl\":\"\/wp-content\/uploads\/2022\/11\/graphical-user-interface-text-application-email-22.png\",\"width\":720,\"height\":413,\"caption\":\"Graphical user interface, text, application, email Description automatically generated\"},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.cati.com\/#website\",\"url\":\"https:\/\/www.cati.com\/\",\"name\":\"Computer Aided Technology\",\"description\":\"Computer Aided Technology\",\"publisher\":{\"@id\":\"https:\/\/www.cati.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.cati.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.cati.com\/#organization\",\"name\":\"Computer Aided Technology\",\"url\":\"https:\/\/www.cati.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.cati.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/images.cati.com\/f00000000221344\/images.cati.com\/f00000000221344\/www.cati.com\/wp-content\/uploads\/2022\/03\/logo-official-horizontal-2021.png\",\"contentUrl\":\"https:\/\/images.cati.com\/f00000000221344\/images.cati.com\/f00000000221344\/www.cati.com\/wp-content\/uploads\/2022\/03\/logo-official-horizontal-2021.png\",\"width\":2155,\"height\":649,\"caption\":\"Computer Aided Technology\"},\"image\":{\"@id\":\"https:\/\/www.cati.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ComputerAidedTechnology\",\"https:\/\/x.com\/CATISolidWorks\",\"https:\/\/www.linkedin.com\/company\/computer-aided-technology-inc\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.cati.com\/#\/schema\/person\/6226ee8ad8ef4d59d13c9338eacccb13\",\"name\":\"Roger Ruffin\",\"url\":\"https:\/\/www.cati.com\/blog\/author\/roger-ruffin\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"SOLIDWORKS Failed to Obtain a Computer Identifier - Computer Aided Technology","description":"You may run into an error \"SOLIDWORKS failed to obtain a computer identifier\". This is caused when the FlexNet Services aren't running.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/","og_locale":"en_US","og_type":"article","og_title":"SOLIDWORKS Failed to Obtain a Computer Identifier","og_description":"You may run into an error \"SOLIDWORKS failed to obtain a computer identifier\". This is caused when the FlexNet Services aren't running.","og_url":"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/","og_site_name":"Computer Aided Technology","article_publisher":"https:\/\/www.facebook.com\/ComputerAidedTechnology","article_published_time":"2022-11-16T22:09:01+00:00","og_image":[{"width":720,"height":413,"url":"https:\/\/www.cati.com\/wp-content\/uploads\/2022\/11\/graphical-user-interface-text-application-email-22.png","type":"image\/png"}],"author":"Roger Ruffin","twitter_card":"summary_large_image","twitter_creator":"@CATISolidWorks","twitter_site":"@CATISolidWorks","twitter_misc":{"Written by":"Roger Ruffin","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/#article","isPartOf":{"@id":"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/"},"author":{"name":"Roger Ruffin","@id":"https:\/\/www.cati.com\/#\/schema\/person\/6226ee8ad8ef4d59d13c9338eacccb13"},"headline":"SOLIDWORKS Failed to Obtain a Computer Identifier","datePublished":"2022-11-16T22:09:01+00:00","dateModified":"2022-11-16T22:09:01+00:00","mainEntityOfPage":{"@id":"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/"},"wordCount":253,"commentCount":0,"publisher":{"@id":"https:\/\/www.cati.com\/#organization"},"image":{"@id":"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/#primaryimage"},"thumbnailUrl":"\/wp-content\/uploads\/2022\/11\/graphical-user-interface-text-application-email-22.png","keywords":["support","Licensing","solidworks","error"],"articleSection":["SOLIDWORKS Topics","General Info","SOLIDWORKS 3D CAD"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/","url":"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/","name":"SOLIDWORKS Failed to Obtain a Computer Identifier - Computer Aided Technology","isPartOf":{"@id":"https:\/\/www.cati.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/#primaryimage"},"image":{"@id":"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/#primaryimage"},"thumbnailUrl":"\/wp-content\/uploads\/2022\/11\/graphical-user-interface-text-application-email-22.png","datePublished":"2022-11-16T22:09:01+00:00","dateModified":"2022-11-16T22:09:01+00:00","description":"You may run into an error \"SOLIDWORKS failed to obtain a computer identifier\". This is caused when the FlexNet Services aren't running.","inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.cati.com\/blog\/solidworks-failed-to-obtain-a-computer-identifier\/#primaryimage","url":"\/wp-content\/uploads\/2022\/11\/graphical-user-interface-text-application-email-22.png","contentUrl":"\/wp-content\/uploads\/2022\/11\/graphical-user-interface-text-application-email-22.png","width":720,"height":413,"caption":"Graphical user interface, text, application, email Description automatically generated"},{"@type":"WebSite","@id":"https:\/\/www.cati.com\/#website","url":"https:\/\/www.cati.com\/","name":"Computer Aided Technology","description":"Computer Aided Technology","publisher":{"@id":"https:\/\/www.cati.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.cati.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.cati.com\/#organization","name":"Computer Aided Technology","url":"https:\/\/www.cati.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.cati.com\/#\/schema\/logo\/image\/","url":"https:\/\/images.cati.com\/f00000000221344\/images.cati.com\/f00000000221344\/www.cati.com\/wp-content\/uploads\/2022\/03\/logo-official-horizontal-2021.png","contentUrl":"https:\/\/images.cati.com\/f00000000221344\/images.cati.com\/f00000000221344\/www.cati.com\/wp-content\/uploads\/2022\/03\/logo-official-horizontal-2021.png","width":2155,"height":649,"caption":"Computer Aided Technology"},"image":{"@id":"https:\/\/www.cati.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ComputerAidedTechnology","https:\/\/x.com\/CATISolidWorks","https:\/\/www.linkedin.com\/company\/computer-aided-technology-inc\/"]},{"@type":"Person","@id":"https:\/\/www.cati.com\/#\/schema\/person\/6226ee8ad8ef4d59d13c9338eacccb13","name":"Roger Ruffin","url":"https:\/\/www.cati.com\/blog\/author\/roger-ruffin\/"}]}},"_links":{"self":[{"href":"https:\/\/www.cati.com\/wp-json\/wp\/v2\/posts\/193429","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cati.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cati.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cati.com\/wp-json\/wp\/v2\/users\/44"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cati.com\/wp-json\/wp\/v2\/comments?post=193429"}],"version-history":[{"count":6,"href":"https:\/\/www.cati.com\/wp-json\/wp\/v2\/posts\/193429\/revisions"}],"predecessor-version":[{"id":193440,"href":"https:\/\/www.cati.com\/wp-json\/wp\/v2\/posts\/193429\/revisions\/193440"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cati.com\/wp-json\/wp\/v2\/media\/193430"}],"wp:attachment":[{"href":"https:\/\/www.cati.com\/wp-json\/wp\/v2\/media?parent=193429"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cati.com\/wp-json\/wp\/v2\/categories?post=193429"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cati.com\/wp-json\/wp\/v2\/tags?post=193429"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}